FAQs

General

We hold regular product giveaways for customers who send us setup photos, or tag our Instagram account @meetionuk

What layout are your keyboards? - All Keyboards are standard US QWERTY layout

 

Shipping Policy

We use a 2-3 working day courier for standard shipping. For next day shipping, we use a next day courier.

How long will my order take? - All orders placed before 12pm will be shipped out the same day.

We are currently only shipping within the UK. Contact us at info@meetion.gg if you would like to ship overseas.

 

Returns and Exchange

It's really unlikely that you'll encounter any damaged, defective or missing parts. But if you do, please email us at info@meetion.gg with your order number and photos of the affected area so our Support team can do their best to assist you. Please refer to our Return and Refund Policy for more information.

If you wish to cancel your order before it ships (noooo!) then please email us at info@meetion.gg as soon as possible.

All products have a 12 month manufacturers warranty. 

 

Software

RGB software for the Poseidon G3360 Mouse can be downloaded here

All of our keyboards require no software to change the RGB settings

 

Partners

Are you an influencer? We want to hear from you! More details on our partner program can be found here